Privacy Policy

Personal Information You Provide

When you engage our services, submit an inquiry, or communicate with us, we may collect the following personal information:

• Full name, title, and professional designation
• Email address and postal address
• Company name, registration details, and business address
• Passport or national identity document details (for KYC/AML compliance)
• Financial information relevant to the services requested
• Beneficial ownership information as required by applicable regulations
• Professional references and background verification data

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and navigation patterns
• Referring website and search terms used
• Device identifiers and screen resolution

We process your personal information for the following purposes:

• Providing and administering the corporate, fiduciary, and regulatory services you have engaged
• Conducting mandatory due diligence, KYC (Know Your Customer), and AML (Anti-Money Laundering) checks as required by law
• Communicating with you regarding your service engagements, inquiries, and account matters
• Complying with legal, regulatory, and tax reporting obligations across all jurisdictions in which we operate
• Improving our website, services, and client experience through aggregated analytics
• Sending relevant industry updates, regulatory changes, and service notifications (with your consent)
• Detecting, preventing, and investigating fraud, money laundering, and other unlawful activities
• Enforcing our contractual agreements and protecting our legal rights

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform services you have engaged us to provide
• Legal obligation: Processing required to comply with applicable laws, regulations, and court orders, including AML/KYC requirements
• Legitimate interest: Processing necessary for our legitimate business interests, such as improving services and preventing fraud, where those interests are not overridden by your rights
• Consent: Where you have provided explicit consent for specific processing activities, such as marketing communications

We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• Affiliated offices and partner firms within the Globalex Fiduciaries network, for the purpose of delivering cross-jurisdictional services
• Regulatory authorities, tax authorities, and government agencies, where disclosure is required by applicable law
• Banks, financial institutions, and payment processors involved in executing transactions on your behalf
• Professional advisors including lawyers, auditors, and tax consultants engaged in connection with your services
• Corporate registries and formation agents in the relevant jurisdictions
• Third-party service providers who assist us in operating our business (IT, cloud hosting, document management), subject to appropriate data processing agreements

We do not sell, rent, or trade your personal information to any third party for marketing purposes. All data sharing is conducted under strict confidentiality agreements and in compliance with applicable data protection laws.

Given the international nature of our business, your personal information may be transferred to and processed in jurisdictions outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Binding corporate rules within our group of companies
• Your explicit consent where required and appropriate

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client engagements: For the duration of the service relationship plus applicable statutory retention periods
• Regulatory compliance records: Minimum 5-7 years following termination of the business relationship, or longer where required by specific jurisdictional regulations
• Financial and tax records: As required by applicable tax and accounting laws (typically 7-10 years)
• Website analytics data: Maximum 26 months
• Marketing consent records: Until consent is withdrawn

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data where there is no compelling reason for continued processing
• Right to restriction: Request limitation of processing in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw previously given consent at any time
• Right to lodge a complaint: File a complaint with your local data protection authority

Please note that certain rights may be limited where we have a legal obligation to retain or process data, or where processing is necessary for the establishment, exercise, or defense of legal claims. To exercise any of these rights, please contact our Data Protection Officer at privacy@globalex-fiduciaries.com.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use the following categories:

• Strictly necessary cookies: Essential for website functionality (session management, security)
• Analytics cookies: Help us understand how visitors interact with our website (aggregated, anonymized data)
• Functional cookies: Remember your preferences and settings

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

We implement robust technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Multi-factor authentication for system access
• Regular security assessments and penetration testing
• Access controls based on the principle of least privilege
• Staff training on data protection and information security
• Incident response and breach notification procedures
• Physical security controls at all office locations

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory guidance. Material changes will be communicated through our website and, where appropriate, by direct notification. We encourage you to review this page regularly. The "Last Updated" date at the top indicates when this policy was most recently revised.

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your information is being handled, please contact us:

• Data Protection Officer: privacy@globalex-fiduciaries.com
• General Inquiries: info@globalex-fiduciaries.com
• Postal Address: 71 Queen Victoria Street, London, EC4V 4AY, United Kingdom