Terms of Service

In these Terms of Service, the following definitions apply:

• "Globalex," "we," "us," or "our" refers to Globalex Fiduciaries International and its affiliated entities, subsidiaries, and partner offices worldwide.
• "Client," "you," or "your" refers to any individual or entity engaging our services, submitting an inquiry through our website, or otherwise interacting with Globalex.
• "Services" means the corporate formation, fiduciary, regulatory, advisory, and administrative services provided by Globalex as described on our website and in individual engagement agreements.
• "Engagement Agreement" means any signed contract, letter of engagement, or service agreement between Globalex and a Client governing specific services.
• "Applicable Law" means all laws, regulations, rules, codes, and guidelines of any jurisdiction relevant to the services being provided.

2.1 Service Overview

Globalex provides a range of international corporate and fiduciary services, including but not limited to:

• Company formation and incorporation across 80+ jurisdictions
• Registered agent and registered office services
• Corporate administration and management
• Financial services licensing and regulatory advisory
• Trust and foundation establishment and administration
• Accounting, tax compliance, and audit coordination
• Virtual office and business support services
• Estate planning and wealth structuring
• Immigration and citizenship advisory services

2.2 Engagement Terms

The specific scope, fees, and terms of any service engagement will be detailed in a separate Engagement Agreement. In the event of any conflict between these Terms and an individual Engagement Agreement, the Engagement Agreement shall prevail with respect to the specific services covered therein.

2.3 No Legal or Tax Advice

Unless expressly stated in an Engagement Agreement, our services do not constitute legal advice, tax advice, or investment advice. We recommend that clients obtain independent legal, tax, and financial counsel appropriate to their specific circumstances and jurisdiction. While we provide structuring recommendations and regulatory guidance, ultimate decisions and responsibility remain with the client.

By engaging our services, you agree to the following obligations:

• Provide accurate, complete, and truthful information as requested for due diligence, formation, and ongoing compliance purposes
• Promptly notify us of any changes to your personal details, beneficial ownership structures, or business activities that may affect the services provided
• Cooperate fully with our KYC (Know Your Customer) and AML (Anti-Money Laundering) due diligence procedures
• Ensure that the structures established through our services are not used for any unlawful purpose, including but not limited to money laundering, terrorist financing, tax evasion, fraud, or sanctions violations
• Pay all fees and charges in accordance with the agreed payment terms
• Maintain adequate records and provide documentation as reasonably requested
• Comply with all applicable laws and regulations in the jurisdictions where your structures operate

4.1 KYC and AML Requirements

Globalex is subject to comprehensive anti-money laundering and counter-terrorism financing regulations in multiple jurisdictions. We are required to conduct thorough due diligence on all clients and beneficial owners before and during our engagement. This includes verifying identity, source of funds, source of wealth, and the purpose and intended nature of the business relationship.

4.2 Right to Decline or Terminate

We reserve the right to decline any engagement or terminate existing services if:

• Required due diligence information is not provided within a reasonable timeframe
• We have reasonable grounds to suspect that the services may be used for unlawful purposes
• Continued service provision would expose Globalex to unacceptable legal, regulatory, or reputational risk
• The client is or becomes subject to international sanctions or designated on any sanctions lists
• The client fails to comply with any material term of the Engagement Agreement or these Terms

4.3 Regulatory Reporting

We may be required by law to report suspicious transactions or activities to relevant regulatory authorities without prior notice to the client. Such reporting shall not constitute a breach of our obligations to the client.

5.1 Fee Structure

Our fees comprise formation fees, annual maintenance fees, government fees, and disbursements as detailed in the relevant Engagement Agreement or fee schedule. All fees quoted on our website are indicative and subject to confirmation based on the specific requirements of each engagement.

5.2 Payment Terms

Unless otherwise agreed in writing:

• Formation fees and first-year government fees are payable in full prior to commencement of incorporation or license application
• Annual maintenance fees are invoiced in advance and payable within 30 days
• Disbursements and third-party costs are invoiced as incurred and payable within 14 days
• All fees are quoted in US Dollars unless otherwise specified
• Fees are exclusive of applicable taxes, which will be charged where required by law

5.3 Late Payment

Overdue amounts will accrue interest at a rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower. We reserve the right to suspend services in respect of any entity for which fees remain outstanding beyond 60 days.

5.4 Refund Policy

Government fees and third-party disbursements are non-refundable once incurred. Professional service fees may be refundable in full or in part if services have not yet commenced, at our reasonable discretion. Once incorporation or license application has been submitted, fees are generally non-refundable.

We treat all client information as strictly confidential and will not disclose such information to any third party except:

• Where required by applicable law, regulation, or court order
• Where required by regulatory authorities in the exercise of their supervisory functions
• To affiliated offices and partner firms within the Globalex network for the purpose of providing services
• To professional advisors and service providers engaged in connection with the client's services, subject to appropriate confidentiality undertakings
• With the client's prior written consent

Our confidentiality obligations survive the termination of any engagement for a period of 7 years, or such longer period as required by applicable law.

7.1 General Limitation

To the maximum extent permitted by applicable law, Globalex's total aggregate liability arising out of or in connection with any engagement shall not exceed the total fees paid by the client to Globalex under the relevant Engagement Agreement in the 12 months preceding the event giving rise to liability.

7.2 Exclusions

Globalex shall not be liable for:

• Any indirect, consequential, incidental, special, or punitive damages, including loss of profits, revenue, business opportunity, or goodwill
• Any loss arising from the client's failure to provide accurate or complete information
• Any loss arising from changes in applicable law, regulation, or government policy after the date of service provision
• Any loss arising from actions or omissions of third-party service providers, government authorities, or regulatory bodies
• Any loss arising from circumstances beyond our reasonable control, including force majeure events
• Any loss arising from the client's use of structures for purposes other than those disclosed to Globalex

7.3 Professional Indemnity

Globalex maintains professional indemnity insurance appropriate to the nature and scope of services provided. Details of our insurance coverage are available upon request.

All content on the Globalex website, including text, graphics, logos, images, data compilations, software, and design elements, is the property of Globalex Fiduciaries International or its licensors and is protected by applicable intellectual property laws. You may not:

• Reproduce, distribute, or publicly display any content from our website without our prior written consent
• Use our trademarks, service marks, or trade names without authorization
• Frame, mirror, or create derivative works based on our website content
• Use automated tools to scrape, mine, or extract data from our website

9.1 Accuracy of Information

While we endeavor to ensure the accuracy and completeness of information on our website, we do not warrant that it is error-free, up-to-date, or complete at all times. Jurisdictional regulations and fee structures may change without notice. The content on our website is provided for general informational purposes and does not constitute a binding offer of services.

9.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of such external sites. Inclusion of a link does not imply endorsement.

Either party may terminate an engagement by providing written notice as specified in the relevant Engagement Agreement. Upon termination:

• All outstanding fees and disbursements become immediately payable
• We will cooperate reasonably in the orderly transfer of services to an alternative provider
• We will retain client records as required by applicable law and regulation
• Provisions relating to confidentiality, liability limitation, indemnification, and governing law shall survive termination

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably within 30 days shall be referred to and finally resolved by arbitration under the rules of the London Court of International Arbitration (LCIA). The seat of arbitration shall be London, England. The language of the arbitration shall be English.

We reserve the right to amend these Terms of Service at any time by publishing updated terms on our website. Material changes will be communicated to active clients by email or through our client portal. Continued use of our services or website after such notification constitutes acceptance of the amended terms.

For questions regarding these Terms of Service, please contact:

• Legal Department: legal@globalex-fiduciaries.com
• General Inquiries: info@globalex-fiduciaries.com
• Postal Address: 71 Queen Victoria Street, London, EC4V 4AY, United Kingdom